Written in plain language, because you should not need a lawyer to invite your family.
Version 2026-07-23.2
Write to us
For any question or concern about Surprise Inside, write to info@kartikpatelapps.com. Tell us what happened and, if it concerns a payment, include the order reference from payments and receipts. You do not need an account to write to us.
Grievance Officer
Our Grievance Officer under the Consumer Protection (E-Commerce) Rules, 2020 is Kartik Patel, reachable at info@kartikpatelapps.com. We acknowledge every complaint within 48 hours and resolve it within one month of receiving it, and we confirm the outcome in writing.
Questions about your data
The same address answers questions about how your personal data is handled. Hosts can request a copy of their data or ask for deletion directly from privacy settings; guests who responded to an invitation without an account can email us and we will act on their request the same way. Our Privacy Notice describes what we collect and why.
If something published on an invitation or written by a guest is abusive, unlawful, or uses your photos or details without permission, write to us with a link to the page. Our Guest Content Rules explain what we allow, and we remove content that breaks them.
